There are some common questions that many guests ask.  In order to save you some time, we have compiled some basic information for you.  Of course, we would love to hear from you, so if you don't find your answers here, please feel free to call us.

1. HOW MANY PEOPLE CAN STAY IN A ROOM?  A maximum of 5 people in regular rooms and 6 people in Time-share units. Fifth person in regular room uses a rollaway bed (limited supply, book early). Time-share units have 1 queen bed, two twins and a full sofa bed.
2. WHAT ARE YOUR RATES BASED ON? All rates are based on double occupancy. Add 7% Maine state lodging tax to all rates. Discounts may be available for stays of seven nights or more.
3. DO YOU OFFER DISCOUNTS FOR CHILDREN? There are no discounts for children.
4. DO YOU HAVE A MINIMUM STAY? Minimum stays are required during peak periods.
5. IS THERE A DEPOSIT REQUIRED? A deposit totaling 50% of the entire stay for 2 or more days, or 100% for a one night stay is required to confirm a reservation and hold a room. Deposits must be received within 10 days of making a reservation; checks or money orders should be made payable to the River View. You may use your credit card when you call.
6. WHAT IS YOUR CANCELLATION POLICY? Cancellation must be received before 14 days of intended arrival. A $20 processing fee will be charged for all cancellations. Cancellations received less than 14 days before arrival will be charged the entire deposit. NO SHOWS without cancellation calls will be charged for the entire stay.
7. ARE THERE ANY OTHER RESTRICTIONS? For the comfort and safety of our guests we are a non-smoking resort and do not allow pets. Also, we require adult supervision of all children under 14 years of age while they are in the pool area and in the canoes.
8. WHAT TIME IS CHECK IN? After 3:00 PM. Guest arriving sooner are welcome to use the other facilities.
9. WHAT TIME IS CHECK OUT? 10:00 AM. In a few circumstances we can arrange a later check-out time if booking and housekeeping needs allow.
10. WHAT ARE THE OFFICE HOURS? Office hours are 8:00 AM - 10:00 PM. Special arrangements can be made with us if guests are arriving after 10:00 PM. Please remember to call us if you are delayed.