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FAQ's

RCI Traditional Week Exchange Program, 1-800-228-7777
When calling RCI have your RCI Membership number handy. This number will look similar to this; 4218-_ _ _ _. Know your unit/week, it will appear similar to this example;  110/30. 

Q. What should I know about RCI Membership Fees and when are they due?
A. Annual membership fees can be paid in advance. In order to make future deposits and future exchange request, you must have membership fees paid in advance. RCI will offer a 3, 4 or 5 year discount packages to members in paying in advance. 

Q. What about Resort Maintenance Fees?
A. Annual Resort Maintenance fees must be paid prior to space banking with RCI. Example; if banking a future years week that future years maintenance fee must be paid.

Q. How do I bank my week?
A. You don’t have to. Since maximizing a week’s full trading power requires that it be banked at least 9 months in advance the River View does what is called Bulk Banking, banking a mass of weeks a year in advance. Then when our owners pay their Maintenance Fee and check off the Bank My Week option at the bottom of  their invoice we transfer a week into their account for them.

Q. How long is a banked week good for?
A. A banked weekt will be good in your account for up to two years from the start date of  that week. If a week is close to expiration then you may pay a small fee to extend the expiration date. The fee will depend on the length of extension. The RCI Membership number is 1-800-338-7777. By calling first thing in the morning you will have the least wait time. 

Q. What about Instant Exchanges?
A. RCI Instant Exchanges are great. Use this option for last minute travel. Especially for weeks that trading power is low. By making a request to travel within 45 days, all trading power is void and any available week can be traded for any valued week. 


Many River View Owners have asked about the RCI "Points Program", and many have decided to convert their traditional week to points.
The RCI "Points Program" offers timeshare owners tremendous flexibility since points owners have many more options than just exchanging a week for a week. 

To convert a traditional exchange week to points, contact the resort. The cost for conversion will vary, and should you be interested in converting, you will need to consult with a Resort Services. 

RCI has assigned each unit/week a specific point value. The point values vary according to season and size. The allotted points that have been assigned to an upcoming week will automatically be banked into the RCI Points account each year on the member’s anniversary date. This means if an owner wants their week at River View and not the points, the owner must call RCI Points prior to the RCI anniversary date and claim the unit/week to stay at River View. 
Each year the allotted points will automatically drop into the RCI Points account. The points will accumulate, however, they will expire after two years. If banked points near expiration, a small fee may be paid to extend the expiration date. If you are trying to accumulate a large amount of points for a big vacation, more points may be gained by pulling points from a future year, (as long as the future years Maintenance Fee has been paid). To gain even more points, each year a point's member has the right to purchase up to 50% of the points owned at .02 cents per point. 
Accumulated points may be used basically four different ways. 

1. Use points to come to River View Resort and stay as little as one night. 
2. There are approximately 900 RCI Points Resorts that may also be booked to stay as little as one night. 
3. There are approximately 3,000 RCI Resort that remain full week resorts and yes, points may be used to stay at these resorts as well, but the stay must be for a whole week. A huge benefit of points is if banking a week into any of the full week resorts, 45 days or less prior to the date of arrival, only 9,000 points will be assessed. 
4. The Partnership Program. Points Owners may use their points for stays in hotels, reserve car rentals, take cruises, trade for airline tickets, and even purchase golf passes, Disney Park Hopper Passes, helicopter rides, water slide park passes and much more. With points the owner has overwhelming flexibility.

The inventory that is available to purchase with points is posted on the RCI Points web site. This site is only accessible to point's members with a login and password. The vacation inventory that is available to a points owner changes daily and instantaneous. Point's members may make transactions over the web (www.rci.com) with their points account. Point's members may also call the RCI Points Exchange line to ask questions and make transactions. 
The annual membership fees and transaction fees that are paid to trade fund RCI. So, when using points, various transaction fees are charged. Transaction fees range from $26 to $189. For example; one night in a condo is $49, five nights or more is $99. A night in a hotel is $26 to $29; a car rental is $26 to $489. Entertainment including golf and cruises are all $26 to $69. A full week is $149 for a domestic resort and $189 for an international resort. The annual points membership is $99. 

BONUS: If an owner owns a non-points week at a non-point RCI Resort and also owns a point's week at River View, the owner may bank the non-point week for an average of points. This is a huge advantage for members that would like to have the best of both worlds. Owners have a full week to exchange when it suits their needs, and may use points to rent cars, hotel rooms, entertainment, and much more. 


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River View Resort Indoor Heated Pool and Hot Tub




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